- About Us
For over 85 years and spanning four generations, our company has been in the office products industry. Our first store opened in 1932 and was located on Michigan Avenue in Chicago, Illinois. With the growth of e-commerce, our business is now web only and completely focused on writing instruments as an authorized dealer for the most popular brands in the world. Our mission is to provide our customers with an exceptional experience with our assortment and selection of writing instruments, pricing, and excellent service.
We are an authorized dealer of over 70 brands, and our products are in stock and ready to ship! We stock all the major pen brands, including Parker, Waterman, Lamy, Pilot, and many other amazing and unique brands from around the world. Sign up for our weekly newsletter for up to date news and information on new and exciting products.
Enjoy exploring our complete online selection of products on your own, or contact us for help in narrowing your search, or for our recommendations.
Exceptional Customer Service: Our goal is to provide fast, professional service to our customers. We respond to all email inquiries within one business day (most emails are responded to within an hour).
Fast, Reliable Shipping: All orders ship out within 1 business day, and some ship out the same day. Place your order by 1:00 PM Eastern on a business day (Monday through Friday), and your order will ship out the same day*. All orders placed on Saturday and Sunday ship out the following Monday.
Superb Packaging Protection: We take great care to protect your iPenstore order during shipping. Our goal is for every order to arrive at your door in perfect condition.
The iPenstore Guarantee
We are proud to stand behind every product we sell. Purchase with confidence knowing that if an item is defective or not as described, we will offer to replace or refund it immediately. We strive for 100% customer satisfaction, so in the rare event that your order does not meet your expectations, please let us know and we'll do everything we can to quickly make it right.
Google Certified: iPenstore has been recognized by Google for our commitment to excellent customer service. Look for the Google Customer Reviews badge on the lower left side of every page in our store for more information.
*Same day shipping applies to in-stock items only (does not include pre-order or special-order items).